APP SUPPORT.

Get help with Downrange Score Lab on iPhone, iPad, Android or the web.

User guide

Read the Downrange Score Lab user guide for scoring, timers, photo review, results, training and analysis. Instructions follow iOS review build 60; menus may differ in other app versions.

Send a support request

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Help us identify the problem

Tell us which device and app version you use, what you were trying to do, and what happened. For a payment or access issue, include the platform where you purchased your plan and the date; do not send your password, full card number or other sensitive payment details.

Records and privacy

If your question concerns saved results, an export, account access or a data request, say so in the form. Do not include other people’s names and results unless needed for the request. Read the website privacy information for the browser application, the iPhone and iPad app privacy notice. Android app privacy information is being finalised separately.